Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying excellent support on–time is our high priority, so that we back up each web hosting plan with a 1–hour ticket response guarantee. As you post a ticket or drop an e–mail, our client customer assistance crew will do all they possible can to provide the most acceptable remedy for your situation and to give you information in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time needed. Our staff of professionals will be on the web for you 24x7x365 to answer to all of your issues and to take care of any matter you will likely have. You are able to post a support ticket from your Hosting Control Panel or send us an email any moment. Additionally, on working days, you’ll be able to ring us or use the live chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Host My Sites has included a thorough information base into the Control Panel to help you to get valuable step by step recommendations whenever you want. Each part of the Control Panel possesses its own contextual support area showcasing a selection of how–to content articles. We have also prepared video tutorials to ensure that you get a much better visual representation of the correct way to execute any presented activity.