A live chat is among the many ways of communication offered by some web hosting suppliers as part of their support service. Depending on the supplier, the chat can be used for pre-sales, billing and/or tech support. This way of communication is quicker as compared to a support ticket and it'll make it less likely to misunderstand or misspell a word in comparison to a phone call with a representative. What's more, if the problem that you experience needs some time to be investigated and resolved, you'll be able to do something else meanwhile instead of just waiting, as you'd have to do when you call. Also, you can take advantage of a live chat support service without charge provided that you have web access even if your hosting supplier is based in a different country and they do not have a local telephone number that you can call.
Live Chat Support in Web Hosting
We supply a live chat assistance service for all web hosting that we offer and we will assist you with almost everything live. In case you don't have an account with our company yet, we are able to give you more information about the packages so as to help you to select the most suitable plan. In case you are a current customer, we will be able to assist you with any general or billing issue as well as with a number of common tech troubles, such as an e-mail address installation in a desktop email client. If you cannot phone us for some reason or you are in a country where we do not have a local telephone number, our live chat is the best option to contact us. Of course, some situations require additional time to examine and test, which means that you will have to open a support ticket to our technicians, still, we can save your time and help you with many troubles on the chat.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we offer is accessible every single day, even on weekends and holidays. It is the most effective way to find out more about our semi-dedicated hosting service if you do not have an account yet or to have some issue resolved if you're a customer and our support representatives will help you instantly no matter what time of the day you join the chat. If you're hestitating which package is more appropriate for your web sites, if you need a piece of advice whether you should order a certain upgrade and how to order it or in case you experience troubles installing an email account on your machine, you can contact us and we will supply you with the necessary information very quickly. Our live chat is accessible even after our phone lines are off for the day, so when you have an account here, you can be sure that you'll always receive timely help with any kind of question or issue that shows up.